A polite, professional phone receptionist that follows your pricing, business hours, ZIP coverage, and technician schedule — built for HVAC, plumbing, appliance repair, and local service teams.
Every feature is grounded in how real service-business calls actually go — accent variation, side questions, multi-service requests, pricing curiosity, and the occasional confused caller.
A calm, professional receptionist that listens, answers side questions, and gently moves the call forward. No robotic scripts or awkward pauses.
Only offers times inside your business hours, technician schedule, ZIP coverage, holidays, and blocked dates. Never books impossible slots.
Different visit charges by service type — washer, refrigerator, double oven, plumbing, HVAC — all priced correctly out loud, no surprises.
One customer mentions two issues — washer and dryer, AC and drain — the assistant keeps both organized in a single visit.
Every booked job sends details — customer, address, service, time window, technician — to Telegram instantly. Your dispatcher never misses a beat.
Customers call back, confirm by phone number, and cancel or reschedule appointments without office chaos or double-bookings.
Small pilot first — one number, one team, one clean prompt. Once that's solid, scaling up is easy.
Point your Twilio line to the AI receptionist. Your real business number stays on the door.
Add what you offer, visit charges, ZIP coverage, and the prompt style callers should hear.
Business hours, technician workdays, blocked dates, time off — the AI only offers valid openings.
Start with a pilot, listen to real calls, sharpen the prompt, expand once the flow feels right.
Lower introductory rates while we sharpen the product with real-world feedback. No setup fees.
Small teams starting with one business line and lighter call volume.
Best fit for local service businesses who want dependable call handling without hiring full-time office coverage.
Higher call volume, more technicians, and more scheduling complexity.
Busy service businesses needing stronger daily call coverage and tech coordination.
Larger teams with heavier call flow and more day-to-day scheduling complexity.
Higher-volume operations wanting the most included minutes and tailored setup.
Most pilots launch in under a week — sometimes the same day if your services, hours, and ZIP coverage are already organized. We onboard you, configure the prompt, and run a few test calls before flipping the live number over.
Yes. Your real business number stays. We use Twilio call forwarding to point inbound calls to the AI receptionist, and you can flip it back any time.
Anything outside the AI's scope — complaints, refunds, complicated cases — is automatically escalated to your live escalation number. The AI politely transfers and the caller never feels stuck.
Yes. Built on the latest speech models with phone-line tuning, it handles regional accents, background noise, speakerphone calls, and typical real-world phone audio quality.
It always confirms key details — names, addresses, ZIP codes, time windows — by reading them back digit-by-digit before booking. You and the customer both get a Telegram alert with the full job details.
Up to you. Some clients tell callers up front, some don't. Either way, the goal is for the call to feel natural, helpful, and professional — not like a phone tree.
The best first launch is simple — one business number, one strong prompt, clear hours, clear pricing. Once that feels solid, scaling gets much easier.
"This is the kind of setup that helps small service businesses respond faster without sounding robotic. The goal isn't just automation — it's more booked work with less office chaos."
Pulse Rank rollout approachHow we onboard new clients